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This website is operated by Coldrelics. Throughout the site, the terms “we”, “us” and “our” refer to Coldrelics. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these terms.
All products are made-to-order and customized upon purchase.
Prices are listed in INR and may change without notice.
We reserve the right to modify or discontinue any product without prior notice.
Once an order is placed, it is processed immediately and cannot be cancelled after 1 hour.
Payments are processed securely via third-party gateways. We do not store your card details.
We reserve the right to cancel any order due to stock, pricing errors, or suspected fraud.
Orders are dispatched within 1–3 business days.
Delivery takes 7-10 business days within India.
Delivery times may vary depending on location or courier issues.
Coldrelics is not liable for delays or errors caused by courier services.
We do not accept returns or offer refunds.
Replacements are provided for damaged, defective, or incorrect products only.
Requests must be made within 3 days of delivery with supporting images and order details.
All content, designs, and graphics on this site are the intellectual property of Coldrelics and may not be reused or reproduced without permission.
Coldrelics shall not be held liable for any indirect or incidental damages arising from the use of this site or products sold.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.
If you have any questions about these terms, reach out to us at coldrelics@gmail.com