Privacy

Privacy Policy – Coldrelics

Coldrelics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit the site or place an order, we may collect:

  • Your name, email address, phone number, and shipping/billing address

  • Payment details (processed securely via trusted third-party gateways)

  • Device information such as browser, IP address, and cookies

2. How We Use Your Information

We use your information to:

  • Fulfill orders and deliver products

  • Send order updates and confirmations

  • Improve our website and customer experience

  • Communicate with you about promotions or updates (only if subscribed)

3. Data Sharing

We never sell your data. Your information may only be shared with:

  • Our printing and shipping partners (for order fulfillment)

  • Payment processors (e.g., Razorpay, Shopify Payments)

  • Legal authorities, if required by law

4. Your Rights

You can:

  • Request a copy of your personal data

  • Ask us to update or delete your data

  • Unsubscribe from our marketing emails at any time

To do this, contact us at coldrelics@gmail.com

5. Cookies

We use cookies to improve your browsing experience and personalize content. You can disable them anytime in your browser settings.

6. Security

We implement industry-standard security measures to keep your personal data safe. However, no method is 100% secure, so we encourage you to also take precautions on your end.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised date.

Last updated: July 2025

8. Meta Ads & Third-Party Tools

We use Meta (Facebook and Instagram) advertising tools such as Meta Pixel to help us understand how users interact with our site and to serve you relevant ads. This means:

  • Your data (such as browsing behavior or product views) may be collected via cookies and shared with Meta for analytics or targeted advertising.

  • You can opt out of seeing personalized ads from Meta through your Facebook Ad Preferences or by visiting https://www.youronlinechoices.com

By using our website, you consent to this tracking as described.

For any privacy-related questions, reach out to:
coldrelics@gmail.com